Privacy Policy
Effective Date: 12/08/2025
Simple Relocations, LLC DBA Simple Moving (“Simple Moving,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us, including via SMS text messaging. By using our website or services, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Physical address
- Booking details (move date, location, service needs)
- Payment information (processed through secure third-party processors)
B. Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
C. SMS Information
- Your phone number
- Message content
- Delivery logs and frequency details
2. HOW WE USE YOUR INFORMATION
- Provide moving, storage, and related services
- Schedule appointments and communicate with customers
- Send confirmations, reminders, and service updates
- Improve website functionality and customer experience
- Respond to customer inquiries
- Send promotional messages (only with consent)
- Comply with legal requirements
3. SMS/TEXT MESSAGING POLICY
By providing your phone number, you consent to receive SMS communications from Simple Moving, including:
- Appointment reminders
- Service updates
- Customer service messages
- Promotional offers (if opted in)
Message frequency may vary. Standard message and data rates may apply.
Opt-Out: Reply STOP at any time to unsubscribe.
Help: Reply HELP or contact us at customersupport@simplemovingus.com or (302) 295-1080.
We do NOT sell or share phone numbers or SMS consent with third-party marketers.
4. INFORMATION SHARING
We may share information with:
- Service providers assisting in business operations
- Subcontractors involved in moving services
- Law enforcement, if required by law
We do NOT sell personal information.
5. DATA SECURITY
We use commercially reasonable safeguards to protect your data. However, no transmission is 100% secure.
6. COOKIES & TRACKING
Our website may use cookies, tracking pixels, and analytics tools. Users may disable cookies through their browser.
7. THIRD-PARTY LINKS
External links may appear on our website. We are not responsible for the content or privacy practices of those websites.
8. CHILDREN’S PRIVACY
We do not knowingly collect information from individuals under 13. If such data is discovered, it will be removed.
9. YOUR RIGHTS
Depending on your jurisdiction, you may request access, corrections, deletions, or opt-outs. Contact us to exercise these rights.
10. CONTACT INFORMATION
Simple Relocations, LLC.
1600 E Newport Pike suite c,
Wilmington, DE 19804
United States
Email: customersupport@simplemovingus.com
Phone: (302) 295-1080
11. POLICY UPDATES
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
